Showing posts with label health care. Show all posts
Showing posts with label health care. Show all posts

Friday, November 16, 2018

Can Bundled Medical Payments Save You Money?



The promising idea aims to prevent unexpected bills after a surgery 
Credit: Adobe Stock

By Richard Eisenberg, via Next Avenue

Two of the most upsetting things for patients are the high cost of health care and the surprise — sometimes indecipherable, sometimes nonstop — hospital bills. But something known as “bundled medical payments” might relieve both of those and possibly provide you with better health care.

With bundled medical payments, patients are told before the medical procedure exactly what the whole shebang will cost, and pay a flat fee up front. Think of it as prix fixe health care.

With a bundled payment, you wouldn’t get one bill from the surgeon, one from the anesthesiologist, one from the hospital, one for physical therapy and so on, the way you normally do now. Instead, you get a total fee and hospitals and doctors are incentivized to keep costs down, so they can ensure profits. 

How Bundled Payments Could Help Patients and Hospitals

Bundled payments are “a powerful tool for the health care system,” Shawn Bishop, vice president for the Controlling Health Costs Program at The Commonwealth Fund, a nonprofit health research group, said at a recent webinar on the topic. They’re being tested to “improve the cost of health care and the quality of health care,” she told me in an interview.

“It’s a significant departure from the legacy model of health care,” said P. Marshall Maran, CEO and president of Muve Health, a joint replacement company that works with health systems to bundle payments before hip or knee replacement surgery. “We have a 50-year-plus run of a business model and tech and infrastructure with large insurance companies set up for a fee-for-service model, so unwiring that will take time.” 

Hip and Knee Replacement Surgery

So far, hospitals and doctors are mostly experimenting with bundled medical payments for hip and knee replacements — because those surgeries are typically straightforward. (An average joint replacement costs $26,000, but some cases exceed $125,000, according to The New York Times.) The results for patients charged through bundled payments have been promising, especially for people over 65 who are on Medicare.

“The bundled-payment trend is very smart and very good for health-care consumers,” said Leor Catalan, CEO and co-founder of Robin, a new platform that lets consumers know the cost of health care in advance.

Medicare began testing bundled payments in 2012, on a voluntary basis. Then it began making bundled payments mandatory for hip and knee replacements in 67 markets; President Trump has since scaled back the number to 34, but added new, voluntary bundles for some inpatient and outpatient episodes of care.

So far, hundreds of hospitals and thousands of health providers have made millions of bundled payments. Here’s a U.S. map showing places where Medicare has bundled payment arrangements. 

What the Bundled Payment Studies Show

When The Commonwealth Fund, along with researchers from Harvard University and the University of Pennsylvania, studied the outcomes of some bundled payment surgeries, they found “costs generally are lower and contained, and quality is either stable or a little bit better” than similar procedures billed the traditional way, said Bishop.

In one study published in the Journal of the American Medical Association in 2017, joint-replacement surgery payment bundles for 3,942 Medicare patients saved taxpayers $5,577 or roughly 21 percent per joint replacement care episode.

Dr. Amol Navathe, assistant professor, health policy and medicine at the University of Pennsylvania, noted during the bundled-payment webinar that research he and colleagues did found a four percentage point improvement in cost (roughly $500 to $1,000 per joint replacement episode) by bundling hip and knee replacements.

“There was no effect on increasing or worsening quality,” he added. Nor was there a significant increase in the number of surgeries performed. And patient satisfaction neither worsened nor improved with bundled payments.

One caveat: the data was based largely on the experience over one year. “What we know is that change is hard and takes time,” Navathe said. 

The Future of Bundled Payments

Surgeons who’ve tried a bundled payment system are “warmly embracing it,” said Maran, “because it allows them to control the care and decide how dollars are being spent.” Many hospitals, Maran added, “understand that this is the future.”

Medicare, Bishop said, wants to test and broaden bundled payments as much as possible to help save the system as much money as possible.

“We’re still in the early innings” of bundled care in America, said Maran. But other countries, such as The Netherlands, have been using bundled payments more aggressively, said Bishop, including for maternity care. And these countries often make bundled payment estimates for health procedures and recuperation for as long as a year; bundled payments in the U.S. are generally restricted to a 30-to-90 day period of care.

Odds are, you’ll be increasingly likely to see bundled medical payments offered by hospitals for knee and hip surgeries where you live. But don’t count on them for many other types of medical maladies soon, if ever.

“The thing about medical conditions like lung and heart conditions is that it’s harder to set up a set of services for them,” said Bishop. “It’s harder to manage a condition than a surgical procedure.” In other words: their medical treatments vary too much to set a fixed price, because situations of patients can be so different.

Added Catalan: “The types of services you can create bundles around are very limited. So this trend will grow, but it has a ceiling on it.”

McKesson and ORC International forecast bundled payments to account for 17 percent of payments by 2021. Already, some large employers are negotiating bundle pricing, according to a NEJM Catalyst article. 

2 Potential Concerns

There are two potential, disconcerting, unintended consequences for bundled payments, though.

First, people who are sicker than typical patients getting these procedures (so-called “higher acuity patients”) may be turned down because the hospitals might lose money on them. As Dr. David Blumenthal and David Squires wrote in a Commonwealth Fund article: “The otherwise healthy patient needing a knee replacement may prove more profitable than a knee replacement patient with complicating problems such as heart, lung or kidney disease.”

Second, hospitals might assign less-experienced and possibly less-talented doctors to the bundled payment surgeries to keep costs down and under the bundle price.

Health researchers and the government will need to keep an eye on both of those possibilities.

As of now, there’s no easy way to find out whether you can get bundled payments for your next hospitalization. And health providers aren’t yet advertising they offer them. So, if you’d like to bundle up, the best thing to do is ask your doctor or a hospital representative whether that’s possible.

© Next Avenue - 2018. All rights reserved.

Thursday, August 23, 2018

9 Signs You Should Fire Your Doctor

By Hilary Thompson



Credit: Adobe Stock

Your doctors help with so much more than just your health. They impact your pain management, your health care experience, your quality of life and even how long you are able to live it. Because they are such a powerful force in your life, it is crucial that you hold them to a high standard.

And physicians like Dr. Neel Anand, professor of orthopedic surgery and director of spine trauma at Cedars-Sinai Medical Center in Los Angeles, couldn’t agree more.

“When you keep expectations high, you find better providers and you also more often hold yourself accountable to following their prescribed treatments because you inherently trust in them,” he says. That’s a win-win for you and the doctor.

Here are nine warning signs that it might be time to find a new doctor:

1. You don’t feel heard. Your doctor should listen — really listen — to all of your concerns. If you want to discuss your heart disease risks and your family’s cancer history and all your doctor wants to talk about is your hearing, there is a major disconnect that may not be bridgeable.

Anand says: “If you’ve waited a long time to see this person and they provide you five minutes of time, most of which is spent staring at the chart… it’s best to go with the doctor who puts down the chart and actively listens to what’s going on with you. You’ll both be better for it.” Dr. Edward Hallowell, a New York City psychiatrist, adds that if a doctor cuts you off or frequently prevents you from sharing the whole story, it’s time to find a new one.

2. You have a serious personality conflict. How do you trust a doctor who you can’t bring yourself to like? Dr. Peter LePort, bariatric surgeon and medical director of MemorialCare Surgical Weight Loss Center at Orange Coast Medical Center in Fountain Valley, Calif., says personality is pretty important.

“I’m not talking about the [doctor’s] qualifications or outcomes. Those are very important factors, but what I’m talking about has to do with how you feel about the [doctor] you are considering,” he says. Concerns about the physician’s dedication to you as a patient, your ability to trust him or her, he says, may be on the warm and fuzzy side, but it’s equally important as the doctor’s skills and outcomes.

Would you want someone you can’t stand operating on you or making major medical decisions for you, despite the fact this person may be talented? For some, this is a deal-breaker.

3. Your doctor is too stretched to serve you. He or she may be the best doctor in the world, but if you can’t get in for an appointment within a reasonable time or the physician has way too many patients to make you a priority, you may need to seek someone who is more conscious of your needs.

Of course, much of this depends on how populated your area is and how many doctors there are. A recent report can tell you what the practitioner-to-patient ratio is in your state. For instance, Hawaii has a nurse shortage and Idaho has a physician shortage. If you live in a state with shortages, you might look for a new medical practice in your area with a shorter list of patients who won’t be overbooked yet.

4. Your doctor’s approach is not healing you. Sometimes you need a second opinion if treatment doesn’t seem to be working. But research shows that you should venture outside your doctor’s practice to get an unbiased opinion. You may want to do so for no other reason than to give you the confidence that you’re going in the right direction.

5. Your doctor doesn’t educate you. These days, some medical answers are one Google search query away. But there are disadvantages to getting your information this way, including the potential for poor-quality or biased sources. Hopefully your doctor is a reliable source for all the information you need, so you don’t feel compelled to seek more information elsewhere. You should be educated completely about your medications, conditions and treatment options.

6. You can’t be honest with your doctor. Your doctor needs all the information you can possibly provide to make decisions about your care. LePort notes, “When you know you can talk to your doctor, you’re more likely to keep your appointments, follow his or her advice and implement suggestions for making adjustments that are right for you.”

Hallowell agrees and underscores the importance of trusting your doctor. He says you should be able to tell your physician things you wouldn’t even tell your best friend. If you are unable to, he says it “may be cause for ending the relationship.”

7. Your doctor is too aggressive. Be careful how quickly your doctor moves to extreme treatment options. Anand says that, in medicine, you should seek a doctor who is both conservative and a little aggressive. For instance, if you go to see a doctor about your back pain and he or she immediately wants to schedule surgery, that should be a huge red flag.

“What you really want is someone who will assess your condition over some period of time, trying the least invasive and disruptive approaches to managing your back pain first. But you also want him or her to stay on top of it, too. That’s where the aggressive part comes in,” he said. That being said, Anand maintains that your doctor needs to make adjustments quickly if things are not working.

8. Your doctor refuses to coordinate with your other specialists. Care coordination is crucial, especially with your primary care physician (PCP). But all your doctors should be communicating at some level. Most often, a PCP acts as the “hub” of information, especially in complicated cases. A study done of patients in 11 different countries found that roughly 5 percent of patients reported their care coordination as “poor.” If your doctor won’t communicate with your other doctors about your care, it might be time to find a new one, especially if this physician is  your PCP.

9. You feel bullied. If your doctor is pressuring you to undergo a treatment or take a medication you’re not comfortable with, or isn’t open to second opinions, this is not a good sign. There are usually at least a couple of treatment options your doctor should be discussing with you. According to the Patient Advocate Foundation, “Statistics show that over one-third of adults in the United States will never seek a second opinion and almost one-tenth of newly diagnosed patients rarely or never understand their diagnosis.”

Hallowell says a doctor who doesn’t answer all your questions, doesn’t return phone calls, speaks condescendingly or keeps you in the dark is not well-suited to you.

 

© Next Avenue - 2018. All rights reserved.

Thursday, February 16, 2017

Fighting Ageism and Unfair Treatment in Health Care

Among the problems: doctors who view depression and anxiety in older adults as 'normal'
By Terry Fulmer for Next Avenue


(Next Avenue invited all our 2016 Influencers in Aging to write essays about the one thing they would like to change about aging in America. This is one of the essays.)

Credit: Getty Images

Everyone deserves equal treatment — in the broader society and in our health care system. Today, older people are often not treated fairly and do not get the care they deserve, simply because of their age. While one of our great success stories in the 20th century was the stunning gain in human longevity, recent research from The Frameworks Institute, funded by my group, The John A. Hartford Foundation, and others, has found that the majority of us still don’t recognize ageism or its deleterious effects. They call it a “cognitive hole,” a mental blind spot.

As 10,000 of us turn 65 each day, it is critical that we shine a bright light on this insidious prejudice. It is a matter of simple fairness and justice. It is a way to honor the priceless and irreplaceable contributions that older adults make every day to enrich our society and culture. And for those of us at The John A. Hartford Foundation, it is critical to the broader effort to improve care for older people.

The Dangers of Ageism

Research during the last two decades has implicated ageism in the under- and over-treatment of older patients, as too many clinicians mischaracterize organic medical conditions as normal aging. Others ignore pain, anxiety and depression as unavoidable as we get older or unconsciously view older people as less worthy or less important than their younger counterparts.

A classic example is the under detection of elder mistreatment, when, for example, clinicians ascribe bruises to anticoagulants instead of making an effort to ensure there is no family violence. Another — the assumption that all older people become confused and forgetful, when, instead, a brain tumor may be the real problem.

These negative and inaccurate views of older people consistently hamper our ability to recruit nurses, doctors and other health professionals into geriatrics and gerontology. The result: our health care workforce often lacks the knowledge and experience to treat a group of patients who make up 35 percent of all hospital stays and 27 percent of all doctor’s office visits. And though nearly four in 10 older people take five or more medications, clinical trials generally exclude older patients with multiple chronic conditions, so we may misjudge drugs’ efficacy (and even dangers) with this important patient population.

Even our own views of aging can have important influences on health and well-being. Researchers note people with more positive expectations about aging live longer, experience less stress and have a greater willingness to exercise and eat better. Conversely, negative perceptions of aging — inadvertently supported by unhelpful and negative stereotypes in popular culture and the media — can reinforce self-defeating behaviors that make us more vulnerable to disease and disability.

Developing an Age-Friendly Health System

During the last century, our health care system has consistently demonstrated an impressive ability to adapt and to find innovative solutions to challenging problems. Looking ahead, we need an intensive effort to create an age-friendly health system where all older adults and their families feel that the care they receive is the care they want and that they feel respected in the process.

We need health care suffused with aging expertise, devoted to person- and family-centered care, and able to provide coordinated services in the hospital, clinic and the community. This work is neither simple nor easy. Raising awareness about, and addressing, ageism throughout the health care system — and throughout our society — will be critical to delivering the care all of us want and deserve as we get older.

© Twin Cities Public Television - 2017. All rights reserved.



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